About the role
As Director of Customer Success you will lead the Customer Success team. This requires strong customer empathy and deep product knowledge to guide customers throughout their lifecycle, from presales demos to onboarding, training, support and renewal. By understanding our customers and their businesses you and your team will be the voice of the customer interally, helping Product make informed decisions on prioritizations, Marketing improve its go to market strategy and help Sales lead conversations with value.
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Your main goals will be to:
About you, your experience and skills:
EZWeb Enterprises is committed to being an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Tagged as: business development, customer success, remote